Concerts
All Events
Season Highlights
Boulez Ensemble
Boulez 100
Past Events
Tickets and Service
Ordering Tickets
Seating Charts & Seats
Special Offers
Packages
Guests Under 30
Catering
Gift Certificate
About the Hall
Vision
360 Degrees: Salle Modulable
Pierre Boulez
Barenboim-Said Akademie
Building the Hall
History
Plan Your Visit
Getting There and Opening Hours
In the Vicinity
faq
Do I have to consider a dress code for my visit to the Pierre Boulez Saal?
You don’t need to be wearing a tuxedo or an evening gown.
However, we would like to ask our visitors to retain an appropriate appearance and to refrain from wearing short trousers and flip flops.
When should I arrive?
The box office and the foyer open 2 hours before the start of the performance.
In the foyer you can find a bar, where we serve refreshments.
To enjoy the concert in a relaxed way we would advise our guests to arrive at least half an hour before the beginning of the performance.
What happens if I run late?
We can no longer guarantee your seating once the performance has started. Latecomers will be ushered to seating during short breaks in the performance; they may only take their booked seats during the interval.
Can I cancel or exchange already paid-for tickets?
Tickets cannot be replaced, exchanged or cancelled.
Registered regular guests have the option of exchanging or cancelling tickets up to 72 hours before the concert.
It is strictly forbidden to take pictures or audio recordings during the concerts.
However, please feel free to take pictures of the Pierre Boulez Saal and its foyer before or after the performance as well as during the intermission.
Can I bring my children to the concert?
Not all concerts a suitable for children but we think you can assess your children’s character the best.
However, we would not advise to bring infants or small babies.
In case you do bring your children, please make sure that they neither disturb the normal cycle of the concert nor the other visitors.
Is there a cloak room at the Pierre Boulez Saal?
You can find a guarded cloak room in the foyer of the Pierre Boulez Saal. The price for the cloak room is included in the ticket price.
For safety reasons the Pierre Boulez Saal cannot store large bags.
Is there an elevator?
The Pierre Boulez Saal is a newly constructed chamber music hall and has a built-in elevator.
Wheelchair users, as well as all other visitors with limited mobility, have easy access to the elevator from the basement all the way up to the balcony.
Are there wheelchair seats?
You can find wheelchair seats on every level of the Pierre Boulez Saal which are all accessible via the main entrance.
In order to book wheelchair seats w/o companion seats please contact our call center at:
+49 30 / 47 99 74 11
Where can I find assistance or special help? [for disabled persons without a wheelchair]
Our employees at the call center (+49 30 / 47 99 74 11) are looking forward to assist you planning your visit.
If you need help in the venue, please address our box office team or front of house personal.
Are there any discounts for tickets?
Please find all our discounts and special offers here.
Do I have to buy a program booklet or is it included in the price?
You can buy single program booklets on the evening of the concert from the front of house personal.
Registered regular guests, who visit 3 or more concerts per season, will get vouchers for program booklets.
Should I try to get tickets at the box office even if the concert is sold out?
It is definitely worth a try. Lots of the time there are some artist’s tickets or other allocations that won’t be on sale before the box office. However, we can’t guarantee any tickets.
What is the fastest way to the Pierre Boulez Saal using public transportation?
You can find all information in the section getting there.
Is there in-house catering?
On the ground and first floor you can find a bar before the concert as well as during the intermission.
Learn more about our catering here.
Are there any restaurants in walking distance?
You can find a range of restaurants in the vicinity here.
The box office is only open on performance days, one hour prior to the start of the performance.
You can book tickets 24/7 online or 365 days a year at our call center on +49 30 / 47 99 74 11.
Are there guided tours of the Pierre Boulez Saal?
We are currently unable to offer guided tours of the PIerre Boulez Saal.
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