Dear Friends of the Pierre Boulez Saal,
Due to the current situation regarding the development of the coronavirus (SARS-CoV-2), all events at the Pierre Boulez Saal have been cancelled or postponed indefinitely through at least April 19, 2020. For production-related reasons, all subsequent performances of The Queen Commanded Him to Forget have also been cancelled. The Pierre Boulez Saal box office and the foyer will be closed during this period as well. Café Divan will remain closed through April 26.
Tickets purchased directly from the Pierre Boulez Saal by credit card or Sofortüberweisung
For all ticket purchases made by credit card or immediate bank transfer (Sofortüberweisung) through the Pierre Boulez Saal box office, website, or Papagena call center, the full amount will be automatically refunded. We ask for your patience until all cancellations have been processed. If the refund has not been credited to your account by April 30, please contact us at firstname.lastname@example.org
Tickets purchased by gift certificate or directly from an online customer account
For tickets purchased by gift certificate (voucher), a new voucher will be issued. If the amount was debited directly from your online customer account, the full amount will be credited to your account.
Tickets purchased directly from the Pierre Boulez Saal by cash, SEPA bank transfer, EC card, or giropay from Pierre Boulez Saal
If you purchased tickets by cash, SEPA bank transfer, EC card (girocard), or giropay, please provide your account details, including the order number(s) shown in the top right corner of the ticket(s), in writing by April 30, 2020:
Please send an informal email with this information to email@example.com.
Tickets purchased from sales partners
If you purchased tickets from one of our external distributors and not directly from the Pierre Boulez Saal, please contact their sales outlets directly.
Thank you for your understanding.
The Pierre Boulez Saal Team
See you online!
Please join us and keep experiencing great music in our new online concert series INTERMISSION – Bringing the Music to Your Living Room: In the coming weeks we will continue to offer concerts and make available select video productions of highlights from past seasons for free steaming. The musical journey of discovery continues even during this involuntary break.